THIS DIRECTORY IS NEW. No agents are listed yet and no reviews have been submitted, so there is nothing to rank. Agents can claim a profile, and anyone who has worked with a Markham agent can write a verified review. We publish no rating we have not verified ourselves.
Markham Realtor Rankings

Privacy Policy

Last updated September 2026

This policy explains what personal information Markham Realtor Rankings collects, why we collect it, what we do with it and how you can get at it or have it corrected. It is written to meet our obligations under the Personal Information Protection and Electronic Documents Act, and it follows the ten fair information principles set out in that Act.

1. Accountability

Markham Realtor Rankings is operated by Ryan Chan, at 8763 Bayview Avenue, Unit 127, Richmond Hill, Ontario. We are responsible for personal information under our control, including information we transfer to service providers for processing.

Our designated privacy officer can be reached at kcd.ryanc@gmail.com or by post at the address above. Address any privacy question, access request or complaint there.

2. Identifying purposes

We collect personal information for these purposes only:

What we collect From whom Why
Name, email, display name Review submitters To verify the reviewer is a real person, to prevent duplicate reviews of the same transaction, and to publish the display name chosen with the review
Transaction declaration and property details Review submitters To publish alongside the review so readers can weigh it, and to attribute it to the correct neighbourhood ranking
Name, brokerage, email, phone, RECO number Agents claiming a profile To verify identity and registration, to manage the profile, and where separately consented, to contact the agent
Profile content Agents To publish on the agent profile page
Name, email, dispute details Anyone filing a dispute or takedown To assess and respond to the request and keep a record of it

3. Consent

We collect personal information with your knowledge and consent. Submitting a review, claiming a profile or filing a dispute is itself consent to use that information for the purpose it was given.

Consent to be contacted for marketing is separate, optional and never bundled. On the claim form it is an unticked checkbox that is not required to complete a claim. You may withdraw that consent at any time by emailing kcd.ryanc@gmail.com, subject to legal and contractual restrictions and reasonable notice. Withdrawing marketing consent does not remove your profile or any review.

Note that a published review is public by design. Withdrawing consent to marketing does not withdraw a review. To withdraw a review you submitted, contact us and we will remove it.

4. Limiting collection

We collect only what is necessary for the purposes above. We do not ask for information we do not need, and we do not collect personal information from third party data brokers. We do not scrape personal information from Google, Zillow, Realtor.ca, MLS or TRREB.

5. Limiting use, disclosure and retention

We use personal information only for the purpose it was collected for. We do not sell personal information. We do not rent or trade mailing lists.

We disclose personal information only:

Publication. A published review displays the display name you chose, your rating, your review text, your transaction declaration and the month it was posted. It does not display your email address, your full name where that differs from your display name, or the property address.

Retention. We keep review and claim records for as long as the content is published plus a reasonable period afterwards to handle disputes, then delete or anonymise. Unverified review submissions are deleted if the verification link is not used within 30 days. Dispute records are retained for as long as needed to demonstrate we handled the request properly.

6. Accuracy

We keep personal information as accurate and complete as is necessary for the purposes it is used for. Agents can correct their own profile information through the claim process. Anyone can ask us to correct information about them.

7. Safeguards

We protect personal information with safeguards appropriate to its sensitivity. The site is served over HTTPS. Access to submitted information and to the moderation queue is restricted to people who need it, protected by authentication. Credentials and API keys are held in environment configuration and are never stored in our code repository.

No system is perfectly secure. If a breach occurs that creates a real risk of significant harm, we will report it to the Office of the Privacy Commissioner of Canada and notify affected individuals as required.

8. Openness

This policy is public and linked from the footer of every page. Our ranking methodology is published in full on the methodology page and our review standards on the review guidelines page.

9. Individual access

On written request, we will tell you what personal information we hold about you, how it is used and to whom it has been disclosed, and give you access to it. We will respond within 30 days or tell you why we need longer.

If you show that information is inaccurate or incomplete, we will correct it and, where appropriate, notify any third party who has it. Where we decline a correction, we will record your disagreement on file.

Submit requests to kcd.ryanc@gmail.com or use the takedown and privacy request form. We may need to verify your identity before releasing information.

10. Challenging compliance

If you are unhappy with how we have handled your personal information, contact our privacy officer at kcd.ryanc@gmail.com. We will investigate every complaint and tell you the outcome. If we find a complaint justified, we will take appropriate action, including amending this policy.

If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada.

Cookies and analytics

This site does not use advertising cookies and does not run third party advertising trackers. We do not sell or share browsing data. If we add analytics, we will use a configuration that does not track individuals across sites, and this section will be updated to say exactly what is in use before it is deployed.

Children

This site is intended for adults. We do not knowingly collect personal information from children. If you believe we have, contact our privacy officer and we will delete it.

Changes to this policy

We may update this policy. The date at the top reflects the most recent update. Material changes affecting how we use information already collected will be notified to affected individuals where practicable.